Privacy Policy

This Privacy Policy lets you know how your personal information is processed and used by Gravity Not Applicable Limited. The Duoo website and applications are solely owned by Gravity Not Applicable Limited. We take extraordinary steps to use your personal information only in ways that are compatible with this Privacy Policy.

Information Collected (Data Protection Act): 
Please note that when you register with Duoo, we will ask for your personal details. Gravity Not Applicable Limited is the sole owner of the information collected from Duoo. All personal information held by Duoo is stored on our secure database.


A cookie is a piece of data stored on the visitor’s hard drive containing information about the visitor. Advertisers connected to Duoo at times require cookies to track statistics about products and locations, but at no time are these linked to any personal identification. At this time, Duoo uses cookies only for login convenience.

Log Files:
We may use IP addresses to analyse trends, administer Duoo and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


Links to other websites or apps outside of Duoo do not apply to this privacy statement. We are not responsible for privacy policies of other websites, apps or services linked to Duoo. Please read the privacy statement of other websites, apps and services linked to Duoo for information and data use for visitors' personal identification. Our privacy statement applies solely to Duoo.

Emails To/From Duoo:
Record of some Emails sent to and from Duoo are kept for security purposes in the interest of all parties. None of the information in this record will be disclosed to third parties. 

Sending to a Friend:

When a user chooses the ‘Send to a Friend’ feature the email addresses are not logged. Duoo may send the friend a one-time email inviting them to visit our site. Duoo will never send another email to the visitor or friend for any purpose.

Changes of our Policy:

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it and under circumstance, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will have a choice to whether or not we use their information in this different manner. We will use information in accordance with our privacy policy under which the information was collected.

Controlling Your Personal Information:

What Information We Collect:
Information is inputted by you, some of which you have a choice whether to provide or not. We also gather information from Facebook when you connect your Facebook account with your Duoo account, at this time you have the option to authorise access to such information through Facebook's dialog screen. We may collect the following information:

Your Name
Your Email Address
Your Date of Birth
Your Gender
Your Sexual Orientation
Your Location
Your Profession (Optional)
Your Bio (Optional)
Your Images
Your Social Network/Messenging Service usernames
Your Social Network/Messenging Service account identification

Duoo is designed purposely to collect as little information as possible to ensure your privacy is maintained.

What we do with the Information we gather:
We require this information to firstly provide the Duoo service. It is used to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or any other communication method you provide us. We may use the information to customise Duoo according to your interests.

Information Commissioners Office - Data Protection Registered:
In order to provide confidence to our users as well as maintaining our commitment to an open, transparent and trustworthy service, we are registered with the Information Commissioners Office, registration number ZA182063.

The Duoo Data Protection Controller is James Dutton. Any request are to be sent to hello[at]gna[dot]io

Data Protection requests under the Data Protection Act 1998 can be emailed to the address above and will be responded to within 30 days of receipt. Fulfilled requests are liable to a charge of 8 GBP.

Personal information - Permanently deleted requests:
We know from experience having the assurance your personal details have been removed can be a challenge. Rest assured, we’ve made it easy. Simply go to 'Settings' in-app and choose the 'Delete Account' option. This will remove your profile and account from our database. You will need to unsubscribe from our MailChimp emailing list separately should you receive any emails from us after deleting your account.

[END] Last amended 19th January 2017.

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